ISO/IEC 27001:2022 Certified

#1 IT AMC Provider in Dubai

IT AnnualMaintenance Contract

One fixed annual fee. Complete IT peace of mind. Binary Minds manages your entire IT infrastructure — hardware, software, networking, cloud, and security — so you can focus on your business.

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100+
AMC Contracts
99.9%
Uptime SLA
1hr
Avg Response
15–20
Years of Industry Experience

Does this sound familiar?

  • Unexpected IT failures disrupting your business
  • Unpredictable, escalating IT repair costs
  • No dedicated IT team for day-to-day issues
  • Cybersecurity vulnerabilities going undetected
Our IT AMC solves all of this — one contract, zero surprises.
  • Desktops & Laptops
  • Servers & NAS
  • Network & Switches
  • Firewalls & Security
  • Office Infrastructure
  • Microsoft 365 & Azure

Who it’s for

Built for UAE businesses that need IT looked after, not transformed

An AMC suits organisations that want a fixed annual cost and a known engineer without moving to a full managed service.

  • Between 5 and 100 devices and no full-time IT staff
  • Support today is a freelancer or a shop that bills per visit
  • Warranties on servers, switches or firewalls have lapsed
  • Windows updates and antivirus are left to each user
  • The office is moving, growing or opening a second branch this year

Small businesses and startups

Offices of 5–30 staff in Business Bay, JLT, DMCC or the free zones that need a named engineer, a helpdesk number and predictable annual cost rather than a full managed contract.

Clinics, schools and retail branches

Sites where printers, POS, Wi-Fi and a handful of servers must simply work every day, with scheduled on-site visits and someone who knows the environment.

Trading and logistics companies

Warehouses and showrooms across Dubai, Sharjah and Abu Dhabi that need coverage for hardware, network and Microsoft 365 with fast on-site response when a scanner or link fails.

Companies with an in-house IT person

One administrator who needs backup for leave, senior escalation for servers and firewalls, and a contract that covers the hardware they cannot repair themselves.

The AMC Advantage

Why Dubai Businesses ChooseBinary Minds AMC

Stop reacting to IT problems. Start preventing them.

Predictable IT Costs

One fixed annual fee — no surprise repair bills or hidden charges ever.

Proactive Protection

Issues are caught and resolved before they cause downtime or data loss.

24/7 Support Desk

Round-the-clock helpdesk access for every team member, any time.

Certified Engineers

Microsoft, Cisco, and cybersecurity certified engineers on your team.

Always Up to Date

All software, firmware, and security patches managed automatically.

Dedicated Account Manager

One point of contact who knows your IT inside-out.

Transparent Pricing

IT AMC Plans for Every Business

All plans include a free IT audit before sign-up. No hidden fees.

Essential

Perfect for small businesses

From AED 6,000/year
  • Up to 10 devices covered
  • Remote support (business hours)
  • Quarterly on-site visits
  • Hardware fault diagnosis
  • Software updates & patches
  • Email & phone support
Get Quote

Most Popular

Professional

Most chosen by Dubai SMEs

From AED 12,000/year
  • Up to 30 devices covered
  • 24/7 remote support
  • Monthly on-site visits
  • Hardware replacement support
  • Network & server management
  • Priority SLA response
  • Security patch management
  • Dedicated account manager
Get Quote

Enterprise

Full-scale IT outsourcing

Custom Pricing
  • Unlimited devices
  • 24/7 NOC monitoring
  • Weekly on-site visits
  • Full hardware & software coverage
  • Dedicated engineer on-call
  • 4-hour on-site SLA
  • Cybersecurity monitoring
  • Quarterly strategy reviews
  • Asset management & reporting
Get Quote

Need a custom plan? Call +971 4 296 0015 for a tailored quote.

Client Stories

What Our AMC Clients Say

Binary Minds' AMC transformed our IT. No more unexpected downtime — everything just works.
Ahmed Al Rashid · IT Manager, Dubai Logistics Co.
The response time is incredible. Issues are resolved before our staff even notice them.
Sarah Thompson · Operations Director, Retail Group UAE
Best IT investment we made. Fixed cost, expert team, zero surprises.
Khalid Mansoor · CEO, Business Bay Fintech

Technologies

Equipment and platforms we maintain

We are partners with the vendors found in most UAE offices and hold engineer certifications on each.

  • Microsoft
  • Lenovo
  • HPE
  • Cisco
  • Fortinet
  • Kaspersky
  • Veeam
  • Windows 11 and Windows Server
  • Microsoft 365
  • Dell and HP hardware
  • Ubiquiti and Aruba Wi-Fi
  • Synology and QNAP NAS
  • Acronis backup
  • Remote monitoring agents

FAQ

Common Questions About IT AMC

Everything you need to know before signing an IT maintenance contract.

Get Started Today

Get Your Free
IT AMC Quote

Fill in your details and we'll get back to you within 2 hours with a tailored AMC proposal — no commitment required.

  1. 01
    Submit your details
    Tell us about your IT environment and needs.
  2. 02
    Free IT audit
    Our engineers assess your current setup at no cost.
  3. 03
    Custom AMC proposal
    Receive a tailored contract with transparent pricing.
+971 4 296 0015hello@binaryminds.ae

No commitment required · Response within 2 hours

IT AMC · Dubai & UAE

One contract. Every device covered.

Plans from AED 6,000 a year, a free IT audit before you sign, and a Dubai engineer who knows your office.

Get Free AMC QuoteCall +971 4 296 0015
  • Free IT audit
  • Fixed annual fee in AED
  • Response within 1 hour